If you wish to return an item and believe you are able to do so under Australian Consumer Law please contact us immediately by emailing us at firstname.lastname@example.org to ensure a prompt resolution. Be sure to include 'Return' in the subject line along with your contact details in the body of the email.
Please note that if you are making a return or exchange for any reason other than an error on our part, the shipping costs of your order cannot be refunded and you will be responsible for the cost of the return postage.
Soaps and products where the individual wrapping has been opened cannot be returned for hygiene reasons.
Please allow 10 working days for returns to be processed